We offer refunds or exchanges on undamaged items within 14 days of it being received by you. We must however stress that in order to receive a refund or exchange, the item(s) must be unworn and in the same condition you received it, with all garment tags still attached and in their original packaging. Refunds will be made to the credit or debit card used to purchase the Items once we have accepted your returned item(s).
Any shirt bought before Christmas (October onwards) as a Christmas present can be returned for an exchange or refund any time before the end of January.
Items are classed as faulty if they are received damaged, or where it can be proven that there has been a manufacturing defect. Any fault must be brought to our attention within 14 days of receipt. Items that are damaged as a result of wear and tear shall not be considered faulty.
How to make a return
Please carefully wrap the shirt so it is protected and return to Dundas London, The Refinery, 13 Radnor Walk, London, SW3 4BP. There is no need to return the box.
Please include details of your name & order number.
When returning your item(s), we recommend that you send any returns or exchanges by recorded delivery.